Pay NFIP Policy Change - Revision history

WikiAdmin at 23:20, 5 March 2025

2025-03-05T23:20:57Z

← Older revision		Revision as of 16:20, 5 March 2025
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	\|title = Call or Mail Payment		\|title = Call or Mail Payment
	\|content =		\|content =
	Underwriters can apply payment and then complete the Policy Change.		Underwriters can apply payment over the phone and then complete the Policy Change. <br>
			Any payments mailed to the carrier can be applied to the policy, but these may affect the effective date of the Policy Change.
	}}		}}
	}}		}}
	{{needsedit}}		{{needsedit}}
	{{line-nfip-endorse}}		{{line-nfip-endorse}}

WikiAdmin at 23:19, 5 March 2025

2025-03-05T23:19:41Z

← Older revision		Revision as of 16:19, 5 March 2025
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	{{collapsible-details		{{collapsible-details
	\|number = 32		\|number = 32
	\|title = Call ~~to Make~~ Payment		\|title = Call or Mail Payment
	\|content =		\|content =
	~~After the premium~~ payment ~~is submitted using Equinox,~~ the ~~policy may require Underwriting review~~.		Underwriters can apply payment and then complete the Policy Change.
	}}
	~~{{collapsible-details~~
	~~\|number = 33~~
	~~\|title = Mail Payment~~
	~~\|content =~~
	~~Use this page to download a copy of the '''Application Package''' to your device by clicking the button~~
	}}		}}
	}}		}}
			{{needsedit}}
	{{line-nfip-endorse}}		{{line-nfip-endorse}}

WikiAdmin at 23:13, 5 March 2025

2025-03-05T23:13:15Z

← Older revision		Revision as of 16:13, 5 March 2025
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	\|title = Successful Electronic Payment		\|title = Successful Electronic Payment
	\|content =		\|content =
	After the premium payment is submitted using Equinox, the ~~policy may auto-issue. This requires no underwriting review~~.		After the premium payment is submitted using Equinox, the Policy Change can be completed by Underwriting.
	{{img-proc-free		{{img-proc-free
	\| style = padding-top: 1em		\| style = padding-top: 1em
	\| file = Img-proc-pay-~~app~~-~~auto~~.png		\| file = Img-proc-pay-change-success.png
	\| size = ~~600px~~		\| size = 400px
	\| caption = ~~The policy has auto-issued and nothing else is required~~		\| caption = After a successful premium payment, the Policy Change can be completed by Underwriting.
	}}		}}
	}}		}}
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	\|content =		\|content =
	After the premium payment is submitted using Equinox, the policy may require Underwriting review.		After the premium payment is submitted using Equinox, the policy may require Underwriting review.
	~~{{img-proc-free~~
	~~\| style = padding-top: 1em~~
	~~\| file = Img-proc-pay-app-completed-uw.png~~
	~~\| size = 600px~~
	~~\| caption = The screen will display this message when the policy was paid but not auto-issued. It must be reviewed and issued by Underwriting.~~
	}}
	~~The policy can be found in the '''Pending Transactions''' queue with a "'''Pending New Business'''" flag.~~
	~~{{img-proc-free~~
	~~\| file = Img-proc-pay-pending-q-nb-paid.png~~
	~~\| size = 600px~~
	~~\| caption = The policy can be found in the Pending Transactions queue after it has been paid; it needs to be reviewed by Underwriting.~~
	}}
	}}		}}
	{{collapsible-details		{{collapsible-details
Line 87:		Line 75:
	\|content =		\|content =
	Use this page to download a copy of the '''Application Package''' to your device by clicking the button		Use this page to download a copy of the '''Application Package''' to your device by clicking the button
	~~{{img-proc-free~~
	~~\| style = padding-top: 1em~~
	~~\| file = Img-proc-pay-app-print.png~~
	~~\| size = 400px~~
	~~\| caption = The screen will display this message when the "Print and Mail" option is chosen. The policy has not been paid.~~
	}}
	~~The policy can be found in the '''Pending Transactions''' queue with a "'''Pending Payment'''" flag.~~
	~~{{img-proc-free~~
	~~\| file = Img-proc-pay-pending-q-nb.png~~
	~~\| size = 600px~~
	~~\| caption = The policy can be found in the Pending Transactions queue; it needs to be paid.~~
	}}
	}}		}}
	}}		}}

	{{line-nfip-endorse}}		{{line-nfip-endorse}}

WikiAdmin at 23:10, 5 March 2025

2025-03-05T23:10:11Z

@@ Line 51: / Line 51: @@
 |title = 3. Follow-up
 |content =
-* Provide payment information, such as:
+The type of follow-up needed will be dependent on payment method. Click the appropriate box below for more details.<br>
-   * Credit card details
+{{collapsible-details
-   * Bank routing and account numbers
+|number = 31
-* Confirm the payment amount matches the premium due.
+|title = Successful Electronic Payment
 }}
-{{needsedit}}
+{{line-nfip-endorse}}

WikiAdmin at 23:00, 5 March 2025

2025-03-05T23:00:27Z

← Older revision		Revision as of 16:00, 5 March 2025
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	The '''[[Policy Record]]''' contains a status flag showing "Pending Payment". <br>		The '''[[Policy Record]]''' contains a status flag showing "Pending Payment". <br>
	{{img-proc-free		{{img-proc-free
			\| style = padding-top: 1em
	\| file = Img-proc-pay-pending-policy.png		\| file = Img-proc-pay-pending-policy.png
	\| size = 600px		\| size = 600px

WikiAdmin at 22:59, 5 March 2025

2025-03-05T22:59:26Z

← Older revision		Revision as of 15:59, 5 March 2025
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	\|title = 2. "Make Payment" Button		\|title = 2. "Make Payment" Button
	\|content =		\|content =
	* Navigate to the "Policy ~~Actions~~" ~~menu~~ and ~~select "Submit~~ Payment."		The '''[[Policy Record]]''' contains a status flag showing "Pending Payment". <br>
	* Review the ~~pre~~-~~filled details, including:~~		{{img-proc-free
	* Policy number		\| file = Img-proc-pay-pending-policy.png
	* Premium amount		\| size = 600px
	* Payment ~~due date~~		\| caption = The Policy Record shows a "Pending Payment" flag.
			}}
			Go to the '''Billing and Payment''' screen. <br>
			Click the '''Make a Payment''' button to '''[[Premium Payment\|submit premium payment]]'''.
			{{img-proc-free
			\| file = Img-proc-pay-change-button.png
			\| size = 600px
			\| caption = The Billing and Payment screen shows a "Make Payment" button.
			}}
	}}		}}
	{{collapsible-section		{{collapsible-section

WikiAdmin at 22:53, 5 March 2025

2025-03-05T22:53:05Z

← Older revision		Revision as of 15:53, 5 March 2025
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	\|content =		\|content =
	Create a '''[[Submit Change to NFIP Policy\|Policy Change]]''' for an NFIP Policy. <br>		Create a '''[[Submit Change to NFIP Policy\|Policy Change]]''' for an NFIP Policy. <br>
	The top of the screen will show a "Balance Due" when premium must be collected. <br>		The top of the screen will show a "'''Balance Due'''" when premium must be collected. <br>
	Click the "'''Submit'''" button after all Policy Change details have been updated.		Click the "'''Submit'''" button after all Policy Change details have been updated.
	{{img-proc-free		{{img-proc-free

WikiAdmin at 22:52, 5 March 2025

2025-03-05T22:52:43Z

← Older revision		Revision as of 15:52, 5 March 2025
Line 13:		Line 13:
	\|content =		\|content =
	Create a '''[[Submit Change to NFIP Policy\|Policy Change]]''' for an NFIP Policy. <br>		Create a '''[[Submit Change to NFIP Policy\|Policy Change]]''' for an NFIP Policy. <br>
	The top of the screen will show a "Balance Due" when premium must be collected.		The top of the screen will show a "Balance Due" when premium must be collected. <br>
			Click the "'''Submit'''" button after all Policy Change details have been updated.
	{{img-proc-free		{{img-proc-free
	\| file = Img-proc-pay-change-summary.png		\| file = Img-proc-pay-change-summary.png

WikiAdmin at 22:50, 5 March 2025

2025-03-05T22:50:36Z

← Older revision		Revision as of 15:50, 5 March 2025
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	The top of the screen will show a "Balance Due" when premium must be collected.		The top of the screen will show a "Balance Due" when premium must be collected.
	{{img-proc-free		{{img-proc-free
	~~\| style = padding-top: 1em~~
	\| file = Img-proc-pay-change-summary.png		\| file = Img-proc-pay-change-summary.png
	\| size = 800px		\| size = 800px
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	A "'''Pending Change'''" and "'''Pending Payment'''" flag will be shown in the policy listing.		A "'''Pending Change'''" and "'''Pending Payment'''" flag will be shown in the policy listing.
	{{img-proc-free		{{img-proc-free
	~~\| style = padding-top: 1em~~
	\| file = Img-proc-pay-pending-q-change.png		\| file = Img-proc-pay-pending-q-change.png
	\| size = 600px		\| size = 600px

WikiAdmin at 22:50, 5 March 2025

2025-03-05T22:50:08Z

← Older revision		Revision as of 15:50, 5 March 2025
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	{{img-proc-free		{{img-proc-free
	\| style = padding-top: 1em		\| style = padding-top: 1em
	\| file = Img-proc-pay-q-change.png		\| file = Img-proc-pay-pending-q-change.png
	\| size = 600px		\| size = 600px
	\| caption = The "Pending Transactions" queue will show policies with "Pending Change" and "Pending Payment" flags.		\| caption = The "Pending Transactions" queue will show policies with "Pending Change" and "Pending Payment" flags.