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|content =
|content =
{{Box task
{{Box task
|image = Img-proc-actions-change-coverage.png
|image = Img-proc-change-strvar-section.png
|size = 200px
|size = 300px
|alt = An image showing the "Policy Changes" menu along the right side of the page.
|caption = Scroll to the Risk Characteristics in the Policy Record.
|caption = Use the "Policy Changes" menu along the right side of the page.
|text = <big>'''Open the [[Policy Record]] to start'''</big><br>
|text = <big>'''Open the [[Policy Record]] to start'''</big>
Scroll down to the "Risk Characteristics" section manually. <br>
To quickly navigate to the '''Coverages and Deductibles''' section:
''There is no navigation option in the '''Policy Actions''' menu.''
* Find the '''Policy Actions''' block on the right
* Choose '''Policy Changes'''
* From the next menu, click the '''Coverages and Deductibles''' option
Otherwise, scroll down to the "Coverages, Deductibles and Discounts" section manually.
}}
}}
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|file = Img-proc-change-strvar-edit.png
|file = Img-proc-change-strvar-edit.png
|size = 500px
|size = 500px
|caption = Use the Edit button (pencil icon) in the upper right of the Coverages and Deductibles section.
|caption = Use the Edit button (pencil icon) in the upper right of the '''Risk Characteristics''' section.
}}
}}
This will open the coverage fields for editing.
This will open all NFIP structural variable fields for editing.
{{Box task
{{Box task
|image = Img-proc-change-coverage-fields.png
|image = Img-proc-change-strvar-fields.png
|size = 400px
|size = 250px
|caption = Make adjustments to the coverage and deductibles as appropriate.
|caption = The NFIP Structural Variables fields will all be open for editing.
|text =
|text =
<big>'''Make Changes to Coverage and Deductibles'''</big><br>
<big>'''Make Adjustments to Structural Variables'''</big><br>
Changes to coverage must follow NFIP guidelines for [[Effective Date]] calculation and documentation.<br>
These fields describe the physical details of the building, which can be changed over time due to reconstruction or disrepair.
Refer to the boxes below to confirm proper calculation and required documents.
* Building characteristics should be accurately represented on an NFIP policy.
}}
* They can be corrected if they are not.
<big>'''Coverage Change Rules'''</big><br>
* The collapsed table below shows a sortable list of all fields.
{{collapsible-details
|number = 21
|title = Coverage Increase
|content =
'''Coverage increases have a standard 30-day [[Waiting Period]] applied, unless they qualify for an exception.'''
{{Docs-req|1=[[Premium Payment]]}}
{{Attention|'''[[NFIP Effective Date Calculation]]''' rules apply to coverage increases that can alter the requested effective date.}}
}}
{{collapsible-details
|number = 22
|title = Coverage Decrease
|content =
'''Coverage decreases have no [[Waiting Period]].'''
When coverage is reduced to zero, the corresponding deductible must be set to zero.
Coverage decreases can be made on '''upcoming renewals''' without the requirements needed for policy changes. [https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf#page=148]
{{Docs-req|1='''Building coverage''': proof the building is over-insured, either through error or removal. [https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf#page=145] }}
{{Docs-req|1='''Duplicate RCBAP coverage''': copy of the RCBAP declarations page. }}
{{Docs-req|1='''Contents coverage''': proof the property was sold or removed. [https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf#page=145] }}
{{Attention|1=If due to error, the decrease is effective at inception. <br>If due to damage or removal, it is effective '''the day after''' the event date. [https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf#page=145] <br>If due to duplicate RCBAP building coverage, it is effective the date the RCBAP coverage started. [https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf#page=146]}}
}}
{{collapsible-details
|number = 23
|title = Deductible Increase
|content =
When coverage is increased from zero, any deductible may be chosen; however, deductible decreases have a 30-day waiting period.
{{Attention|Deductible increases have no '''[[Waiting Period]]'''.}}
}}
{{collapsible-details
|number = 24
|title = Deductible Decrease
|content =
'''Deductible decreases have a standard 30-day [[Waiting Period]] applied, unless they qualify for an exception.'''
{{Docs-req|1=A '''lender's letter''' that requires a lower deductible [https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf#page=147] }}
{{Docs-req|1=[[Premium Payment]] }}
{{Attention|'''[[NFIP Effective Date Calculation]]''' rules apply to coverage increases that can alter the requested effective date.}}
}}
{{collapsible-details
|number = 25
|title = Coverage Combinations
|content =
Use the table below to identify when coverage can be combined. <br>
In general, increases and decreases are typically done in separate transactions with separate payments, but they can be combined.
* '''Coverage Increase + Deductible Increase''': The deductible increase can coincide with the coverage increase, or it can be done separately
* '''Coverage Increase + Deductible Decrease''': The deductible decrease can coincide with the coverage increase (same rules apply)
* '''Coverage Decrease + Deductible Increase''': The deductible increase can coincide with a mid-term coverage decrease (no waiting period), or it can be done separately. Deductible increases cannot be backdated.
* '''Coverage Decrease + Deductible Decrease''': These must be done separately, as the rules are too restrictive to combine.
|text = A coverage decrease can only happen due to over-insurance, which is effective in the middle of the term (physical change) or at the inception (error). ''So today or a '''previous date'''.'' <br>A deductible decrease requires a 30-day wait, unless an exception is applied. ''So today or '''future date'''.''
}}
}}
}}
{{Docs-req|'''Changes:''' proof of a change to the building, such as a photograph.}}
{{Docs-req|'''Corrections:''' an agent statement that the item was incorrect on the original application.}}
{{attention|'''Changes:''' the effective date is '''the date the change occurred''' (the event date). <br>'''Corrections:''' the effective date is '''the policy inception date'''.}}
{{table-structural-variables}}
<div style="margin-top:10px;">'''Once all details are entered, click the "Save" button (move to Step 3 below).'''</div>
<div style="margin-top:10px;">'''Once all details are entered, click the "Save" button (move to Step 3 below).'''</div>
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}}
}}
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|file = Img-proc-change-insured-eff-date.png
|file = Img-proc-change-insured-eff-date.png
|size = 700px
|size = 700px
|caption = Choose the Waiting Period and select the appropriate Policy Change Effective Date.
|caption = Choose "None" for the Waiting Period and select the appropriate Policy Change Effective Date.
}}
}}
Scroll to the top of the page to enter the effective date.
Scroll to the top of the page to enter the effective date.
* Choose the [[Waiting Periods|Waiting Period]] based on the scenarios identified in Section 2.
* Choose "None" from the [[Waiting Periods|Waiting Period]] dropdown box.
* Calculate and enter the appropriate date.
* Determine and enter the appropriate date based on whether this is changing a building detail or correcting it.
'''''The Coverage Change cannot be completed without choosing an effective date.'''''
'''''The Coverage Change cannot be completed without choosing an effective date.'''''
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|title = 4. Review and Submit
|title = 4. Review and Submit
|content = Review the changes for accuracy and completeness before finalizing.<br>
|content = Review the changes for accuracy and completeness before finalizing.<br>
Once the effective date is entered, the pro-rated premium amount will be displayed.
Once the effective date is entered, a pro-rated premium amount might be displayed.
* The "Abort" button will exit the process without saving any details.
* The "Abort" button will exit the process without saving any details.
* The "Submit" button will create the policy change form and mark the policy with "'''Pending Change'''" and "'''Pending Payment'''" flags.
* The "Submit" button will create the policy change form and mark the policy with a "'''Pending Change'''" (and "'''Pending Payment'''") flag.
{{Img-proc-free
{{Img-proc-free
|style = padding-top: 1em
|style = padding-top: 1em
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{{clear}}
{{clear}}
The system will not process the change immediately.
The system will not process the change immediately. <br>
'''Policy changes to NFIP Structural Variables require underwriter review.'''
This procedure explains how agents can submit requests to change or correct the building details on an NFIP policy. Most structural variables determine policy rating, so premium may be impacted. Supporting documentation may be required.
Procedural Steps
1. Access Policy Record
Scroll to the Risk Characteristics in the Policy Record.
If necessary, the agent can submit a payment on the Billing and Payment page.
