Submit NFIP Policy Transfer: Difference between revisions

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Latest revision as of 12:48, 14 March 2025

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can request a transfer or rollover of an NFIP policy.

Procedural Steps

1. Download the Transfer/Rollover Request Form

* Log in to the Equinox platform and navigate to the "Resources" or "Forms" section.

Download the Transfer/Rollover Request Form.

2. Complete the Request Form

* Fill out the form with the following details:

 * Policyholder information (name, address, policy number)
 * Current and new WYO carrier details
 * Renewal effective date

Ensure the policyholder’s signature is included.

3. Attach Supporting Documentation

* Collect any required documentation, such as:

 * Proof of premium payment for the renewal
 * Authorization from the policyholder to transfer the policy

Upload the form and supporting documents to the Equinox platform.

4. Submit the Transfer/Rollover Request

* Navigate to the "Policy Actions" menu and select "Submit Transfer/Rollover."

Attach the uploaded documentation and confirm that all information is accurate.

5. Confirm Submission

* Review the submission confirmation to ensure the request has been processed.

Notify the policyholder of the successful submission.

This page may need to be edited based on suggestions or concerns. Read more in the Discussion page.

@@ Line 1: / Line 1: @@
-{{info-nfip-sfip}}{{eq-proc-agent}}
+{{info-nfip-sfip}}
+{{eq-proc-agent}}
+{{box-summary
+|color = blue
+|title =
+|text = This procedure explains how agents can request a '''[[NFIP Policy Transfer|transfer or rollover]]''' of an NFIP policy.
+}}
+{{clear}}
+== Procedural Steps ==
+{{collapsible-section
+|number = 1
+|title = 1. Download the Transfer/Rollover Request Form
+|content =
+* Log in to the Equinox platform and navigate to the "Resources" or "Forms" section.
+* Download the Transfer/Rollover Request Form.
+}}
+{{collapsible-section
+|number = 2
+|title = 2. Complete the Request Form
+|content =
+* Fill out the form with the following details:
+  * Policyholder information (name, address, policy number)
+  * Current and new WYO carrier details
+  * Renewal effective date
+* Ensure the policyholder’s signature is included.
+}}
+{{collapsible-section
+|number = 3
+|title = 3. Attach Supporting Documentation
+|content =
+* Collect any required documentation, such as:
+  * Proof of premium payment for the renewal
+  * Authorization from the policyholder to transfer the policy
+* Upload the form and supporting documents to the Equinox platform.
+}}
+{{collapsible-section
+|number = 4
+|title = 4. Submit the Transfer/Rollover Request
+|content =
+* Navigate to the "Policy Actions" menu and select "Submit Transfer/Rollover."
+* Attach the uploaded documentation and confirm that all information is accurate.
+}}
+{{collapsible-section
+|number = 5
+|title = 5. Confirm Submission
+|content =
+* Review the submission confirmation to ensure the request has been processed.
+* Notify the policyholder of the successful submission.
+}}
-== Submit Rollover/Transfer ==
+{{needsedit}}
-Agents can request a rollover/transfer to move NFIP policies from one WYO carrier to another. This procedure outlines the steps agents must follow to submit a single-policy transfer or a book of business transfer.
-=== Overview ===
-Rollover/transfer requests ensure policyholders maintain continuous coverage while transitioning to a new WYO carrier. Agents must provide accurate information and required documentation for the process to be completed successfully.
-=== Key Steps ===
-# '''Determine the Type of Rollover/Transfer'''
-## Decide whether to request a single-policy transfer or a book of business transfer.
-## Confirm that the affected policies are nearing their renewal date and eligible for transfer.
-# '''Complete the Rollover/Transfer Request Form'''
-## Fill out the required form provided by the new WYO carrier.
-## Include:
-### Policy numbers for all policies being transferred.
-### Agent’s signed authorization to access the original carrier’s system.
-### Contact details for follow-up, if necessary.
-# '''Gather Required Documentation'''
-## For single-policy transfers:
-### Provide supporting documents such as proof of prior coverage or payment records, if required.
-## For book of business transfers:
-### Ensure the list of policy numbers is complete and accurate.
-# '''Submit the Rollover/Transfer Request'''
-## Send the completed form and required documents to the new WYO carrier using the specified submission method (e.g., email, portal upload).
-## Retain copies of the submission for your records.
-# '''Follow Up with the New Carrier'''
-## Monitor the status of the rollover/transfer request through the carrier’s system or by contacting their support team.
-## Provide additional information or documentation promptly if requested.
-=== Common Scenarios ===
-* '''Missing Policy Numbers:''' Ensure the policy list for book of business transfers is accurate and complete before submission.
-* '''Authorization Issues:''' Confirm the authorization form is signed and includes the correct credentials for accessing the original carrier’s system.
-* '''Submission Errors:''' Check for carrier-specific requirements to avoid delays in processing the request.
-=== References ===
-* [Flood Insurance Manual: Renewals Section](URL: https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf)
-* Carrier-Specific Rollover/Transfer Guidelines
-=== Related Procedures ===
-* [[Create Rollover/Transfer - Single Policy]]
-* [[Create Rollover/Transfer - Book of Business]]
-* [[Review NFIP Renewal]]
-{{draft}}