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__NOTOC__
{{banner-main}}
{{mainbox
<div style="display: grid; grid-template-columns: 1fr 1fr; column-gap: 1em; grid-auto-rows: minmax(50px auto);">
|head=Announcements
<div style="display: grid; grid-template-rows: subgrid;">
|outback=
{{box-main-2
|outline=
|logo = [[File:Img-question-mark-02.png|50px|link=]]
|inback=
|title = How Do I...
|inline=
|footer = [[Help:How Do I|{{clickable-button|Find More Helpful Procedures}}]]
|content= '''October 2024:''' New resources added to this dummy article.<br />
|content= &nbsp;
'''Upcoming:''' November training modules release.
* ... create an '''[[Create NFIP Application|NFIP Application]]''' for flood insurance?
* ... update '''[[Submit Change to NFIP Billing Instructions|Billing instructions]]''' on an NFIP policy?
* ... start '''[[Report Claim|First Notice of Loss]]''' for an NFIP policy?
* ... '''[[Submit NFIP Cancellation Request|cancel an NFIP Policy]]'''?
* ... make a '''[[Premium Payment|payment on a policy]]''' for an insured?
* ... walk a policyholder through the '''[[Consumer Portal]]'''?
* ... update a '''[[Submit Change to Mortgagee Clause|Mortgagee Clause]]''' on a policy?
* ... increase NFIP '''[[Submit Change to NFIP Coverage|policy coverage limits]]'''?
}}
}}
<div class="announcements-box">
== Announcements ==
'''October 2024:''' New resources added to this dummy article.
'''Upcoming:''' November training modules release.
</div>
</div>
<div style="display: grid; grid-template-rows: subgrid;">
{{box-main-2
|logo = [[File:Img-exclamation-01.png|50px|link=]]
|title = Did You Know...
|footer = [[Help:Did You Know|{{clickable-button|Answer Uncommon Questions}}]]
|content= &nbsp;
* ... tenants cannot purchase '''[[NFIP Tenant Coverage|NFIP building coverage]]''' unless their lease or rental agreement requires it?
* ... the NFIP will only pay for '''[[Basement Coverage Limitations|specific items stored in a basement]]''', like food freezers?
* ... agents can '''[[Submit Change to NFIP Insured|change an insured name]]''' on an NFIP policy without canceling the policy?
* ... NFIP '''[[NFIP Additions and Extensions|building coverage can be split]]''' into two policies for an addition or extension?
}}
</div></div>
<div style="display: grid; grid-template-columns: 1fr 1fr 1fr; column-gap: 1em; grid-auto-rows: minmax(50px auto);">
<div style="display: grid; grid-template-rows: subgrid;">
<!-- SMALL BOX LEFT -->
{{mainbox
|color = blue
|head = Policy
|content =
'''Equinox Policy Management''' <br />
<small>Discover how Equinox streamlines your policy workflow.<br>
'''More time with clients, less with support.'''</small>


<div class="subject-portal-box">
[[File:Img-google-library-books.png|x40px|link=]] &nbsp; <big>'''[[Agency Workspace]]'''</big>
== Help Desk ==
}}
The Help Desk will contain information about how to use this site and how to troubleshoot Equinox issues. The general information about this site will be kept in Help. Equinox issues will be listed with images and a link to an article in Help. Help will differ from the Playbook for each namespace (UW, Claims, Operations), as those will be procedural references for a specific audience.
 
[[Help:Contents|Find Answers at the Help Desk]]
</div>
</div>
<div style="display: grid; grid-template-rows: subgrid;">
<!-- SMALL BOX CENTER -->
{{mainbox
|color = blue
|head = Self-service
|content =
'''DIY with Equinox''' <br />
<small>Identify solutions. Real-time, transparent, easy to use options for policyholders.<br>
'''Give yourself a helping hand.'''</small>


<div class="featured-content-box">
[[File:Img-google-brightness-alert.png|x40px|link=]] &nbsp; <big>'''[[Consumer Portal]]'''</big>
== Underwriting Hub ==
}}
'''Introduction to NFIP Policy Processing'''
Discover the essentials of policy management.
'''[[UW:Hub|Undewriting Hub]]'''
</div>
</div>
<div style="display: grid; grid-template-rows: subgrid;">
<!-- SMALL BOX RIGHT -->
{{mainbox
|color = green
|head = Wiki Help
|content =
'''Need assistance?''' <br />
<small>The Help Desk shows you how to use the wiki for everyone's benefit.<br>
'''Shared knowledge is better for all.'''</small>


<div class="featured-content-box">
[[File:Img-google-support.png|x40px|link=]] &nbsp; <big>'''[[Help:Contents|Help Desk]]'''</big>
== Claims Hub ==
}}
'''Introduction to NFIP Claims Processing'''
</div></div>
Discover the essentials of claims management.
'''[[Claims:Hub|Claims Hub]]'''
</div>


<div class="featured-content-box">
__NOTOC__
== Operations Hub ==
'''Introduction to NFIP Operations'''
Discover the essentials of WYO insurers.
'''[[Operations:Hub|Operations Hub]]'''
</div>
 
<div class="sister-projects-box">
== External Resources ==
* [https://www.fema.gov FEMA]
* [https://www.floodsmart.gov FloodSmart]
</div>

Latest revision as of 07:24, 12 March 2025

Your Virtual Back Office
for Seamless Insurance Operations
How Do I...
 
Did You Know...
 

Policy

Equinox Policy Management
Discover how Equinox streamlines your policy workflow.
More time with clients, less with support.

  Agency Workspace

Self-service

DIY with Equinox
Identify solutions. Real-time, transparent, easy to use options for policyholders.
Give yourself a helping hand.

  Consumer Portal

Wiki Help

Need assistance?
The Help Desk shows you how to use the wiki for everyone's benefit.
Shared knowledge is better for all.

  Help Desk