Submit NFIP Cancellation Request: Difference between revisions

Revision as of 10:52, 6 March 2025

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit a cancellation request for an NFIP policy.
This will not auto-issue and must be reviewed by Underwriting before it is cancelled.

Procedural Steps

1. Access Policy Record

Use the "Policy Changes" menu along the right side of the page.

Open the Policy Record

To start the policy cancellation process

Find the Policy Actions block on the right
Choose "Cancel Policy"

2. Choose Qualifying Reason

This will open the Policy Cancellation page.

Use the Edit button (pencil icon) below the Primary Insured contact details to change the Renewal Billing Instructions field.

3. Attach Supporting Documentation

Upload any required documentation, such as:

NFIP Cancellation/Nullification Request form signed by the policyholder
Proof of sale, duplicate coverage, or other applicable evidence

Verify that all uploaded files are properly labeled and linked to the policy record.

4. Review and Submit

* Review the entered information for accuracy and completeness.

Submit the cancellation request through the Equinox platform for processing.

This page may need to be edited based on suggestions or concerns. Read more in the Discussion page.

This page contains details about NFIP Cancellations.
Find more in the How To Cancel section of the NFIP Flood Insurance Manual.

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 |title = 2. Choose Qualifying Reason
 |content =
+This will open the Policy Cancellation page.
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+|style   = padding-top: 1em
+|file    = Img-proc-cxl-02.png
+|size    = 400px
+|caption = Use the Edit button (pencil icon) below the Primary Insured contact details to change the Renewal Billing Instructions field.
+}}
 }}
 {{collapsible-section