Submit NFIP Cancellation Request: Difference between revisions
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|caption = Choose the appropriate qualifying reason from the dropdown list | |caption = Choose the appropriate qualifying reason from the dropdown list | ||
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The NFIP '''[[Cancellation Qualifying Reasons]]''' are listed from the top-down based on how common they are. For instance, most policies are cancelled after the sale of the building, which is at the top of the list. | The NFIP '''[[Cancellation Qualifying Reasons]]''' are listed from the top-down based on how common they are. | ||
For instance, most policies are cancelled after the sale of the building, which is at the top of the list. | |||
* The '''Reason Codes''' are used for reporting to FEMA | * The '''Reason Codes''' are used for reporting to FEMA | ||
* The cancellation '''effective date''' will change based on the Qualifying Reason | * The cancellation '''effective date''' will change based on the Qualifying Reason | ||
Revision as of 11:22, 6 March 2025
This procedure explains how agents can submit a cancellation request for an NFIP policy.
This will not auto-issue and must be reviewed by Underwriting before it is cancelled. |
Procedural Steps
1. Policy Record

Open the Policy Record
To start the policy cancellation process
- Find the Policy Actions block on the right
- Choose "Cancel Policy"

This will open the NFIP Policy Cancellation page.
This page has the following sections:
- Qualifying Reason dropdown list
- Upload Cancellation Documents
- Cancellation Effective Date
- Cancellation Refund and Mailing Instructions
- Abandon: Exit the cancellation without submitting anything
- Submit: Create the Request Form and add any uploaded cancellation documents
2. Qualifying Reason

The NFIP Cancellation Qualifying Reasons are listed from the top-down based on how common they are.
For instance, most policies are cancelled after the sale of the building, which is at the top of the list.
- The Reason Codes are used for reporting to FEMA
- The cancellation effective date will change based on the Qualifying Reason
- The Reason Code can be changed after submitting the request to Underwriting
3. Supporting Documentation
Upload any required documentation, such as:
- NFIP Cancellation/Nullification Request form signed by the policyholder
- Proof of sale, duplicate coverage, or other applicable evidence
4. Effective Date
* Review the entered information for accuracy and completeness.
- Submit the cancellation request through the Equinox platform for processing.
5. Review and Submit
* Review the entered information for accuracy and completeness.
- Submit the cancellation request through the Equinox platform for processing.