Submit NFIP Cancellation Request: Difference between revisions
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For instance, most policies are cancelled after the sale of the building, which is at the top of the list. | For instance, most policies are cancelled after the sale of the building, which is at the top of the list. | ||
* The '''Reason Codes''' are used for reporting to FEMA | * The '''Reason Codes''' are used for reporting to FEMA | ||
* The cancellation '''effective date''' | * The Qualifying Reason will determine the cancellation '''effective date''' | ||
* The '''Reason Code can be changed''' after submitting the request to Underwriting | * The '''Reason Code can be changed''' after submitting the request to Underwriting | ||
}} | }} | ||
Revision as of 11:27, 6 March 2025
This procedure explains how agents can submit a cancellation request for an NFIP policy.
This will not auto-issue and must be reviewed by Underwriting before it is cancelled. |
Procedural Steps
1. Policy Record

Open the Policy Record.
To start the policy cancellation process
- Find the Policy Actions block on the right
- Choose "Cancel Policy"
Policies cannot be cancelled because the insured no longer wants it.
There must be a Qualifying Reason.
There must be a Qualifying Reason.

This will open the NFIP Policy Cancellation page.
This page has the following sections:
- Qualifying Reason dropdown list
- Upload Cancellation Documents
- Cancellation Effective Date
- Cancellation Refund and Mailing Instructions
- Abandon: Exit the cancellation without submitting anything
- Submit: Create the Request Form and add any uploaded cancellation documents
2. Qualifying Reason
Choose the appropriate Qualifying Reason.

Choose the appropriate qualifying reason from the dropdown list

The NFIP Cancellation Qualifying Reasons are listed from the top-down based on how common they are.
For instance, most policies are cancelled after the sale of the building, which is at the top of the list.
- The Reason Codes are used for reporting to FEMA
- The Qualifying Reason will determine the cancellation effective date
- The Reason Code can be changed after submitting the request to Underwriting
3. Supporting Documentation
Upload any required documentation, such as:
- NFIP Cancellation/Nullification Request form signed by the policyholder
- Proof of sale, duplicate coverage, or other applicable evidence
4. Effective Date
* Review the entered information for accuracy and completeness.
- Submit the cancellation request through the Equinox platform for processing.
5. Review and Submit
* Review the entered information for accuracy and completeness.
- Submit the cancellation request through the Equinox platform for processing.