Submit NFIP Policy Transfer: Difference between revisions

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{{info-nfip-sfip}}{{eq-proc-agent}}
{{info-nfip-sfip}}{{eq-proc-agent}}
 
Agents can request a transfer/rollover to move NFIP policies from one WYO carrier to another. This procedure outlines the steps agents must follow to submit a single-policy transfer or a book of business transfer.
== Submit Transfer/Rollover ==
 
Agents can request a rollover/transfer to move NFIP policies from one WYO carrier to another. This procedure outlines the steps agents must follow to submit a single-policy transfer or a book of business transfer.


=== Overview ===
=== Overview ===
Rollover/transfer requests ensure policyholders maintain continuous coverage while transitioning to a new WYO carrier. Agents must provide accurate information and required documentation for the process to be completed successfully.
transfer/rollover requests ensure policyholders maintain continuous coverage while transitioning to a new WYO carrier. Agents must provide accurate information and required documentation for the process to be completed successfully.


=== Key Steps ===
=== Key Steps ===
# '''Determine the Type of Rollover/Transfer'''
# '''Determine the Type of transfer/rollover'''
## Decide whether to request a single-policy transfer or a book of business transfer.
## Decide whether to request a single-policy transfer or a book of business transfer.
## Confirm that the affected policies are nearing their renewal date and eligible for transfer.
## Confirm that the affected policies are nearing their renewal date and eligible for transfer.


# '''Complete the Rollover/Transfer Request Form'''
# '''Complete the transfer/rollover Request Form'''
## Fill out the required form provided by the new WYO carrier.
## Fill out the required form provided by the new WYO carrier.
## Include:
## Include:
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### Ensure the list of policy numbers is complete and accurate.
### Ensure the list of policy numbers is complete and accurate.


# '''Submit the Rollover/Transfer Request'''
# '''Submit the transfer/rollover Request'''
## Send the completed form and required documents to the new WYO carrier using the specified submission method (e.g., email, portal upload).
## Send the completed form and required documents to the new WYO carrier using the specified submission method (e.g., email, portal upload).
## Retain copies of the submission for your records.
## Retain copies of the submission for your records.


# '''Follow Up with the New Carrier'''
# '''Follow Up with the New Carrier'''
## Monitor the status of the rollover/transfer request through the carrier’s system or by contacting their support team.
## Monitor the status of the transfer/rollover request through the carrier’s system or by contacting their support team.
## Provide additional information or documentation promptly if requested.
## Provide additional information or documentation promptly if requested.


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=== References ===
=== References ===
* [Flood Insurance Manual: Renewals Section](URL: https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf)
* [Flood Insurance Manual: Renewals Section](URL: https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf)
* Carrier-Specific Rollover/Transfer Guidelines
* Carrier-Specific transfer/rollover Guidelines


=== Related Procedures ===
=== Related Procedures ===
* [[Create Rollover/Transfer - Single Policy]]
* [[Create transfer/rollover - Single Policy]]
* [[Create Rollover/Transfer - Book of Business]]
* [[Create transfer/rollover - Book of Business]]
* [[Review NFIP Renewal]]
* [[Review NFIP Renewal]]


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Revision as of 09:51, 11 December 2024

This Equinox Procedure is for Agents. Find a complete list here.

Agents can request a transfer/rollover to move NFIP policies from one WYO carrier to another. This procedure outlines the steps agents must follow to submit a single-policy transfer or a book of business transfer.

Overview

transfer/rollover requests ensure policyholders maintain continuous coverage while transitioning to a new WYO carrier. Agents must provide accurate information and required documentation for the process to be completed successfully.

Key Steps

  1. Determine the Type of transfer/rollover
    1. Decide whether to request a single-policy transfer or a book of business transfer.
    2. Confirm that the affected policies are nearing their renewal date and eligible for transfer.
  1. Complete the transfer/rollover Request Form
    1. Fill out the required form provided by the new WYO carrier.
    2. Include:
      1. Policy numbers for all policies being transferred.
      2. Agent’s signed authorization to access the original carrier’s system.
      3. Contact details for follow-up, if necessary.
  1. Gather Required Documentation
    1. For single-policy transfers:
      1. Provide supporting documents such as proof of prior coverage or payment records, if required.
    2. For book of business transfers:
      1. Ensure the list of policy numbers is complete and accurate.
  1. Submit the transfer/rollover Request
    1. Send the completed form and required documents to the new WYO carrier using the specified submission method (e.g., email, portal upload).
    2. Retain copies of the submission for your records.
  1. Follow Up with the New Carrier
    1. Monitor the status of the transfer/rollover request through the carrier’s system or by contacting their support team.
    2. Provide additional information or documentation promptly if requested.

Common Scenarios

  • Missing Policy Numbers: Ensure the policy list for book of business transfers is accurate and complete before submission.
  • Authorization Issues: Confirm the authorization form is signed and includes the correct credentials for accessing the original carrier’s system.
  • Submission Errors: Check for carrier-specific requirements to avoid delays in processing the request.

References

Related Procedures

This page is a rough draft and will need more work before it's finalized.