Submit NFIP Policy Transfer: Difference between revisions
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Agents can request a transfer/rollover to move NFIP policies from one WYO carrier to another. This procedure outlines the steps agents must follow to submit a single-policy transfer or a book of business transfer. | |||
Agents can request a rollover | |||
=== Overview === | === Overview === | ||
transfer/rollover requests ensure policyholders maintain continuous coverage while transitioning to a new WYO carrier. Agents must provide accurate information and required documentation for the process to be completed successfully. | |||
=== Key Steps === | === Key Steps === | ||
# '''Determine the Type of | # '''Determine the Type of transfer/rollover''' | ||
## Decide whether to request a single-policy transfer or a book of business transfer. | ## Decide whether to request a single-policy transfer or a book of business transfer. | ||
## Confirm that the affected policies are nearing their renewal date and eligible for transfer. | ## Confirm that the affected policies are nearing their renewal date and eligible for transfer. | ||
# '''Complete the | # '''Complete the transfer/rollover Request Form''' | ||
## Fill out the required form provided by the new WYO carrier. | ## Fill out the required form provided by the new WYO carrier. | ||
## Include: | ## Include: | ||
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### Ensure the list of policy numbers is complete and accurate. | ### Ensure the list of policy numbers is complete and accurate. | ||
# '''Submit the | # '''Submit the transfer/rollover Request''' | ||
## Send the completed form and required documents to the new WYO carrier using the specified submission method (e.g., email, portal upload). | ## Send the completed form and required documents to the new WYO carrier using the specified submission method (e.g., email, portal upload). | ||
## Retain copies of the submission for your records. | ## Retain copies of the submission for your records. | ||
# '''Follow Up with the New Carrier''' | # '''Follow Up with the New Carrier''' | ||
## Monitor the status of the rollover | ## Monitor the status of the transfer/rollover request through the carrier’s system or by contacting their support team. | ||
## Provide additional information or documentation promptly if requested. | ## Provide additional information or documentation promptly if requested. | ||
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=== References === | === References === | ||
* [Flood Insurance Manual: Renewals Section](URL: https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf) | * [Flood Insurance Manual: Renewals Section](URL: https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf) | ||
* Carrier-Specific | * Carrier-Specific transfer/rollover Guidelines | ||
=== Related Procedures === | === Related Procedures === | ||
* [[Create | * [[Create transfer/rollover - Single Policy]] | ||
* [[Create | * [[Create transfer/rollover - Book of Business]] | ||
* [[Review NFIP Renewal]] | * [[Review NFIP Renewal]] | ||
{{draft}} | {{draft}} | ||
Revision as of 09:51, 11 December 2024
Agents can request a transfer/rollover to move NFIP policies from one WYO carrier to another. This procedure outlines the steps agents must follow to submit a single-policy transfer or a book of business transfer.
Overview
transfer/rollover requests ensure policyholders maintain continuous coverage while transitioning to a new WYO carrier. Agents must provide accurate information and required documentation for the process to be completed successfully.
Key Steps
- Determine the Type of transfer/rollover
- Decide whether to request a single-policy transfer or a book of business transfer.
- Confirm that the affected policies are nearing their renewal date and eligible for transfer.
- Complete the transfer/rollover Request Form
- Fill out the required form provided by the new WYO carrier.
- Include:
- Policy numbers for all policies being transferred.
- Agent’s signed authorization to access the original carrier’s system.
- Contact details for follow-up, if necessary.
- Gather Required Documentation
- For single-policy transfers:
- Provide supporting documents such as proof of prior coverage or payment records, if required.
- For book of business transfers:
- Ensure the list of policy numbers is complete and accurate.
- For single-policy transfers:
- Submit the transfer/rollover Request
- Send the completed form and required documents to the new WYO carrier using the specified submission method (e.g., email, portal upload).
- Retain copies of the submission for your records.
- Follow Up with the New Carrier
- Monitor the status of the transfer/rollover request through the carrier’s system or by contacting their support team.
- Provide additional information or documentation promptly if requested.
Common Scenarios
- Missing Policy Numbers: Ensure the policy list for book of business transfers is accurate and complete before submission.
- Authorization Issues: Confirm the authorization form is signed and includes the correct credentials for accessing the original carrier’s system.
- Submission Errors: Check for carrier-specific requirements to avoid delays in processing the request.
References
- [Flood Insurance Manual: Renewals Section](URL: https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf)
- Carrier-Specific transfer/rollover Guidelines