Submit Change to NFIP Policy: Difference between revisions

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{{box-summary
{{box-summary
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|title =
|title =
|text = This page outlines the steps an agent will follow in the Equinox system to make changes or corrections to an NFIP policy. This outlines a general procedure that may need to be adjusted based on the policy field to be changed.
|text = This page serves as a directory for various Policy Changes agents can request through the Equinox platform. Each change type includes details about the process, effective dates, and required documentation. Agents can reference individual procedures for more specific instructions.
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== Administrative Changes ==
| **Policy Detail**            | **Effective Date**          | **Auto-Issue?** | **Documents** |
|-------------------------------|-----------------------------|-----------------|---------------|
| Mortgagee Clause              | Date of request            | Yes            | No            |
| Insured Mailing Address      | Date of request            | Yes            | No            |
| Renewal Billing              | Start of new policy term  | Yes            | No            |
{{clear}}
== Insured Name Changes ==
| **Policy Detail**            | **Effective Date**          | **Auto-Issue?** | **Documents** |
|-------------------------------|-----------------------------|-----------------|---------------|
| Name Corrections              | Start of current term      | Yes            | No            |
| Adding/Removing a Co-Insured  | Date of request            | No              | Link          |
| Updating a Name              | Date of legal change      | No              | Link          |
{{clear}}
== Building Characteristics Changes ==
| **Policy Detail**            | **Effective Date**          | **Auto-Issue?** | **Documents** |
|-------------------------------|-----------------------------|-----------------|---------------|
| Elevation Data Update        | Start of current term      | No              | Link          |
| Flood Zone Revision          | Based on FEMA map changes  | No              | Link          |
{{clear}}
== Coverage Changes ==
| **Policy Detail**            | **Effective Date**          | **Auto-Issue?** | **Documents** |
|-------------------------------|-----------------------------|-----------------|---------------|
| Coverage Increase            | 30-day waiting period      | No              | Link          |
| Coverage Decrease            | Start of current term      | Yes            | Link          |
| Deductible Change            | Start of new policy term  | Yes            | Link          |
{{clear}}
== General Process for Submitting a Policy Change ==
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{{collapsible-section
|number = 1
|number = 1
|title = Step 1: Find the Policy
|title = Step 1: Access the Policy in Equinox
|content =  
|content =  
Text of the information (edit this).<br>
* Log in to the Equinox platform and locate the policy requiring a change.
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|file = File:Img-eq-app-01.png
|width = 600px
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Any other text below an image (edit image and this line).
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{{collapsible-section
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|number = 2
|number = 2
|title = Step 2: Click "Check Out"
|title = Step 2: Initiate the Change Request
|content =  
|content =  
Text of the information (edit this).<br>
* Navigate to the "Policy Actions" menu and select the relevant type of policy change.
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{{collapsible-section
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|number = 3
|number = 3
|title = Step 3: Find Billing Information
|title = Step 3: Enter the Requested Changes
|content =  
|content =  
Text of the information (edit this).<br>
* Update the necessary details, such as coverage limits, deductible amounts, or insured name, as applicable.
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|file = File:Img-eq-app-01.png
|width = 600px
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|number = 4
|number = 4
|title = Step 4: Update Billing Information
|title = Step 4: Attach Supporting Documentation (if applicable)
|content =  
|content =  
Text of the information (edit this).<br>
* Upload required documentation for specific types of changes, such as proof of over-insurance or legal documentation.
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|number = 5
|number = 5
|title = Step 5: Complete the Update
|title = Step 5: Review and Submit the Change Request
|content =  
|content =  
Text of the information (edit this).<br>
* Confirm all details are accurate and submit the request for processing.
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== Additional Details ==
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* '''NFIP Guidelines Reference''': Guidance on policy changes, including timelines and required documentation.
 
* '''Equinox Quick Guide''': Instructions for submitting policy changes in the platform.
== How to Submit a Change ==
* '''FAQs for Agents''': Common questions about policy changes (e.g., "What happens if a requested change is missing documentation?").
Click here.  
 
Then click here.  
 
== Administrative Changes ==
These should auto-issue.
{| class="wikitable"
|+
!Policy Detail
!Effective Date
!Auto-issue?
!Documents
|-
|Mortgagee Clause
|
|
|
|-
|Insured Mailing Address
|
|
|
|-
|Renewal Billing
|
|
|
|}
 
 
== Policyholder Changes ==
 
These require underwriter review.
{| class="wikitable"
!Policy Detail
!Effective Date
!Auto-issue?
!Documents
|-
|Adding Insured
|
|
|
|-
|Removing Insured
|
|
|
|-
|Updating Insured Name
|
|
|
|-
|Policy Assignment
|
|
|
|}
 
== Changes to Building Characteristics ==
 
These require underwriter review.
{| class="wikitable"
!Policy Detail
!Effective Date
!Auto-issue?
!Documents
|-
|Occupancy
|
|
|
|-
|Foundation
|
|
|
|-
|BRCV
|
|
|
|}
 
== Coverage Changes ==
 
{| class="wikitable"
!Policy Detail
!Effective Date
!Auto-issue?
!Documents
|-
|Coverage Increase
|
|
|
|-
|Coverage Decrease
|
|
|
|-
|Deductible Increase
|
|
|
|-
|Deductible Decrease
|
|
|
|}
 


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Revision as of 09:27, 19 December 2024

Policy Guide
Standard Flood Insurance Policy
Applications

Equinox Procedure
Waiting Periods : Occupancy Foundations : Discounts

New Business

Elevation Certificates
Primary Residence
BRCV : Venting : Condos

Renewals

Equinox Procedure
Billing Changes

Changes

Equinox Procedures
Mortgagee : Insured
Transfer of Ownership
Coverage Limits

Cancellations

Equinox Procedure
Request Forms : Signatures
Reasons : Documents

This Equinox Procedure is for Agents. Find a complete list here.

This page serves as a directory for various Policy Changes agents can request through the Equinox platform. Each change type includes details about the process, effective dates, and required documentation. Agents can reference individual procedures for more specific instructions.

Administrative Changes

| **Policy Detail** | **Effective Date** | **Auto-Issue?** | **Documents** | |-------------------------------|-----------------------------|-----------------|---------------| | Mortgagee Clause | Date of request | Yes | No | | Insured Mailing Address | Date of request | Yes | No | | Renewal Billing | Start of new policy term | Yes | No |

Insured Name Changes

| **Policy Detail** | **Effective Date** | **Auto-Issue?** | **Documents** | |-------------------------------|-----------------------------|-----------------|---------------| | Name Corrections | Start of current term | Yes | No | | Adding/Removing a Co-Insured | Date of request | No | Link | | Updating a Name | Date of legal change | No | Link |

Building Characteristics Changes

| **Policy Detail** | **Effective Date** | **Auto-Issue?** | **Documents** | |-------------------------------|-----------------------------|-----------------|---------------| | Elevation Data Update | Start of current term | No | Link | | Flood Zone Revision | Based on FEMA map changes | No | Link |

Coverage Changes

| **Policy Detail** | **Effective Date** | **Auto-Issue?** | **Documents** | |-------------------------------|-----------------------------|-----------------|---------------| | Coverage Increase | 30-day waiting period | No | Link | | Coverage Decrease | Start of current term | Yes | Link | | Deductible Change | Start of new policy term | Yes | Link |

General Process for Submitting a Policy Change

Step 1: Access the Policy in Equinox

* Log in to the Equinox platform and locate the policy requiring a change.

Step 2: Initiate the Change Request

* Navigate to the "Policy Actions" menu and select the relevant type of policy change.

Step 3: Enter the Requested Changes

* Update the necessary details, such as coverage limits, deductible amounts, or insured name, as applicable.

Step 4: Attach Supporting Documentation (if applicable)

* Upload required documentation for specific types of changes, such as proof of over-insurance or legal documentation.

Step 5: Review and Submit the Change Request

* Confirm all details are accurate and submit the request for processing.

Additional Details

  • NFIP Guidelines Reference: Guidance on policy changes, including timelines and required documentation.
  • Equinox Quick Guide: Instructions for submitting policy changes in the platform.
  • FAQs for Agents: Common questions about policy changes (e.g., "What happens if a requested change is missing documentation?").

This page contains details about NFIP Policy Changes.
Find more NFIP information in the How To Endorse section of the Flood Insurance Manual.

Retrieved from "http://help.gulfstatesflood.com/mediawiki/index.php?title=Submit_Change_to_NFIP_Policy&oldid=6193"