Submit Change to NFIP Billing Instructions: Difference between revisions

Revision as of 09:40, 20 December 2024

This Equinox Procedure is for Agents. Find a complete list here.

NFIP Renewal Bills can be sent to the insured or other interested parties, such as a named mortgagee. This procedure will show how to update where the renewal bill will be sent.

Step 1: Check Out the Policy

* Log in to the Equinox platform and locate the policy requiring a billing update.

Open the policy record and review the current billing information.

Step 2: WHERE DOES ONE GO?

* Check out the policy record to make changes.

Ensure no other changes are being processed concurrently to avoid conflicts.

Step 3: Make Changes

* Navigate to the "Billing" section within the policy record.

Review the current billing recipient and associated details.

Step 4: Review and Submit

* Enter the updated billing recipient details, such as:

 * New name or address for the insured
 * Addition or update of a mortgagee or other interested party

Verify that the changes align with the policyholder’s instructions.

This page may need to be edited based on suggestions or concerns. Read more in the Discussion page.

This page contains details about NFIP Policy Changes.
Find more NFIP information in the How To Endorse section of the Flood Insurance Manual.

@@ Line 37: / Line 37: @@
 * Verify that the changes align with the policyholder’s instructions.
 }}
-{{collapsible-section
-|number = 5
-|title = Step 5: Complete the Update
-|content =
-* Save the updated billing information and confirm the changes in the system.
-* Notify the policyholder or other parties of the update, if necessary.
-}}
-== Additional Details ==
-* '''NFIP Guidelines Reference''': Guidance on billing information updates, including timelines and documentation requirements.
-* '''Equinox Quick Guide''': Instructions for updating billing information in the platform.
-* '''FAQs for Agents''': Common questions about billing updates (e.g., "What happens if the billing recipient’s information is incomplete?").
 {{needsedit}}
 {{line-nfip-endorse}}