Report Claim

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit a First Notice of Loss (FNOL) in the Equinox platform. Submitting an FNOL initiates the claims process for a policyholder after a loss event. Accurate and timely submission ensures that the claims process can proceed without delay.

Procedural Steps

1. Access the Policy in Equinox

* Log in to the Equinox platform and locate the policy associated with the loss event.

• Open the policy record to verify the coverage details and ensure the policy is active.

2. Initiate the FNOL Submission

* Navigate to the "Claims" section and select "Submit FNOL."

• Enter the required details about the loss event, including:

 * Date and type of loss
 * Policyholder contact information

* Description of the loss

3. Review and Submit FNOL

* Review the entered information for accuracy and completeness.

• Submit the FNOL through the Equinox platform to initiate the claims process.

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This page contains information about the NFIP. Find more NFIP Resources.