Report Claim: Difference between revisions
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|text = This procedure explains how agents can submit a '''First Notice of Loss''' (FNOL) in the Equinox platform. This initiates the claims process for a policyholder after a loss event | |text = This procedure explains how agents can submit a '''First Notice of Loss''' (FNOL) in the Equinox platform. This initiates the claims process for a policyholder after a loss event. | ||
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== Procedural Steps == | == Procedural Steps == | ||
Revision as of 15:20, 4 March 2025
This procedure explains how agents can submit a First Notice of Loss (FNOL) in the Equinox platform. This initiates the claims process for a policyholder after a loss event.
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Procedural Steps
1. Access Policy Record
* Log in to the Equinox platform and locate the policy associated with the loss event.
- Open the policy record to verify the coverage details and ensure the policy is active.
2. Initiate FNOL
* Navigate to the "Claims" section and select "Submit FNOL."
- Enter the required details about the loss event, including:
* Date and type of loss * Policyholder contact information* Description of the loss
3. Review and Submit
* Review the entered information for accuracy and completeness.
- Submit the FNOL through the Equinox platform to initiate the claims process.