Submit NFIP Cancellation Request: Difference between revisions
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|caption = Use the "Policy | |caption = Use the "Policy Actions" menu along the right side of the page. | ||
|text = <big>'''Open the [[Policy Record]]'''</big> | |text = <big>'''Open the [[Policy Record]]'''</big> | ||
To start the policy cancellation process | To start the policy cancellation process | ||
* Find the '''Policy Actions''' block on the right | * Find the '''Policy Actions''' block on the right | ||
* Choose "'''Cancel Policy'''" | * Choose "'''Cancel Policy'''" | ||
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|caption = NFIP Policy Cancellation page | |||
|text = <big>This will open the '''NFIP Policy Cancellation''' page.</big> | |||
# Qualifying Reason dropdown list | |||
# Upload Cancellation Documents | |||
# Cancellation Effective Date | |||
# Cancellation Mailing Instructions | |||
# Abandon: Exit the cancellation without submitting anything | |||
# Submit: Create the Request Form and add any uploaded cancellation documents | |||
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Revision as of 11:16, 6 March 2025
This procedure explains how agents can submit a cancellation request for an NFIP policy.
This will not auto-issue and must be reviewed by Underwriting before it is cancelled. |
Procedural Steps
1. Access Policy Record

Open the Policy Record
To start the policy cancellation process
- Find the Policy Actions block on the right
- Choose "Cancel Policy"

This will open the NFIP Policy Cancellation page.
- Qualifying Reason dropdown list
- Upload Cancellation Documents
- Cancellation Effective Date
- Cancellation Mailing Instructions
- Abandon: Exit the cancellation without submitting anything
- Submit: Create the Request Form and add any uploaded cancellation documents
2. Choose Qualifying Reason

The NFIP Cancellation Qualifying Reasons are listed from the top-down based on how common they are. For instance, most policies are cancelled after the sale of the building, which is at the top of the list.
- The Reason Codes are used for reporting to FEMA
- The cancellation effective date will change based on the Qualifying Reason
- The Reason Code can be changed after submitting the request to Underwriting
3. Attach Supporting Documentation
Upload any required documentation, such as:
- NFIP Cancellation/Nullification Request form signed by the policyholder
- Proof of sale, duplicate coverage, or other applicable evidence
4. Review and Submit
* Review the entered information for accuracy and completeness.
- Submit the cancellation request through the Equinox platform for processing.