Submit NFIP Cancellation Request: Difference between revisions
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# Qualifying Reason dropdown list | # '''Qualifying Reason''' dropdown list | ||
# Upload Cancellation Documents | # Upload '''Cancellation Documents''' | ||
# Cancellation Effective Date | # Cancellation '''Effective Date''' | ||
# Cancellation Mailing Instructions | # Cancellation '''Refund and Mailing''' Instructions | ||
# Abandon: Exit the cancellation without submitting anything | # '''Abandon''': Exit the cancellation without submitting anything | ||
# Submit: Create the Request Form and add any uploaded cancellation documents | # '''Submit''': Create the Request Form and add any uploaded cancellation documents | ||
}} | }} | ||
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Revision as of 11:18, 6 March 2025
This procedure explains how agents can submit a cancellation request for an NFIP policy.
This will not auto-issue and must be reviewed by Underwriting before it is cancelled. |
Procedural Steps
1. Access Policy Record

Open the Policy Record
To start the policy cancellation process
- Find the Policy Actions block on the right
- Choose "Cancel Policy"

This will open the NFIP Policy Cancellation page.
This page has the following sections:
- Qualifying Reason dropdown list
- Upload Cancellation Documents
- Cancellation Effective Date
- Cancellation Refund and Mailing Instructions
- Abandon: Exit the cancellation without submitting anything
- Submit: Create the Request Form and add any uploaded cancellation documents
2. Choose Qualifying Reason

The NFIP Cancellation Qualifying Reasons are listed from the top-down based on how common they are. For instance, most policies are cancelled after the sale of the building, which is at the top of the list.
- The Reason Codes are used for reporting to FEMA
- The cancellation effective date will change based on the Qualifying Reason
- The Reason Code can be changed after submitting the request to Underwriting
3. Attach Supporting Documentation
Upload any required documentation, such as:
- NFIP Cancellation/Nullification Request form signed by the policyholder
- Proof of sale, duplicate coverage, or other applicable evidence
4. Review and Submit
* Review the entered information for accuracy and completeness.
- Submit the cancellation request through the Equinox platform for processing.