Submit Change to NFIP Coverage

Policy Guide

Standard Flood Insurance Policy

Applications

Equinox Procedure
Waiting Periods : Occupancy Foundations : Discounts

New Business

Elevation Certificates
Primary Residence
BRCV : Venting : Condos

Renewals

Equinox Procedure
Billing Changes

Changes

Equinox Procedures
Mortgagee : Insured
Transfer of Ownership
Coverage Limits

Cancellations

Equinox Procedure
Request Forms : Signatures
Reasons : Documents

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit requests to change coverage amounts on an NFIP policy. Coverage changes include increases or decreases to building and contents coverage, as well as deductible changes. Supporting documentation may be required depending on the type of change.

Coverage Change Types

Type	Waiting Period Rules	Required Documentation
Coverage Increase	Standard Waiting Period or Exception	None
Coverage Decrease	None; can be applied to inception	Proof of over-insurance (e.g., property appraisal) or documentation of building damage.
Deductible Increase	None	None
Deductible Decrease	Standard Waiting Period or Exception	Statement from lender rejecting deductible amount

Procedural Steps

1. Access Policy Record

Use the "Policy Changes" menu along the right side of the page.

Open the Policy Record to start

To quickly navigate to the Coverages and Deductibles section:

• Find the Policy Actions block on the right
• Choose Policy Changes
• From the next menu, click the Coverages and Deductibles option

Otherwise, scroll down to the "Coverages, Deductibles and Discounts" section manually.

2. Edit Coverage

Use the Edit button (pencil icon) in the upper right of the Coverages and Deductibles section.

This will open the coverage fields for editing.

Make adjustments to the coverage and deductibles as appropriate.

Make Changes to Coverage and Deductibles

Changes to email address, phone number, and mailing address.

If the mailing address is used to verify Primary Residence, then it cannot be changed until a document has been submitted in its place.

Coverage Change Rules

Once all details are entered, click the "Save" button (move to Step 3 below).

3. Choose Effective Date

Scroll to the top of the page to enter the effective date.

• Enter the appropriate date (see table below).
• Backdating to the inception date is allowed for corrections.
• Choose "None" for the Waiting Period.

The Policy Change cannot be completed without choosing an effective date.

Change Type	Effective Date Rule
Update Contact Details	Date of the request
Add Insured Name	Date of the request
Update Insured Name	Date of Request or Event
Correct Insured Name	Inception
Delete Insured Name	Date of Request or Event

4. Review and Submit

Review the changes for accuracy and completeness before finalizing.

Once the effective date is entered, click the Issue button.

• The "Abort" button will exit without saving any details.

The system will process the change immediately.

• A Declarations page with the updated information will be available in the Documents section of the Policy Record.
• If a Renewal Notice exists and the policy has not expired, then a new Renewal Notice will be sent.
  

This page contains details about NFIP Policy Changes. Find more NFIP information in the How To Endorse section of the Flood Insurance Manual.