Required Cancellation Signatures: Difference between revisions

Revision as of 14:07, 21 November 2024

This page is a rough draft and will need more work before it's finalized.

This page contains details about NFIP Cancellations.
Find more in the How To Cancel section of the NFIP Flood Insurance Manual.

Electronic Signatures

As an agent, it's important to know that NFIP insurers are encouraged to use electronic signatures to streamline processes and enhance the customer experience. FEMA fully supports the use of electronic signatures and ensures they are legally valid, provided they meet certain criteria.

To comply with requirements, electronic signatures must:

Be in an acceptable electronic format;
Clearly indicate the signer's intent to sign the document;
Be attached to or associated with the signed document;
Include a method to identify and authenticate the signer; and
Ensure the integrity of the signed document is preserved.

Agents should verify that electronic signatures meet these standards and align with their insurer's policies and applicable laws.

@@ Line 3: / Line 3: @@
 == Electronic Signatures ==
-NFIP insurers must sell and service NFIP policies in a customer-centric manner as part of their normal business practices. To improve the policyholder’s experience and to reduce administrative burden, FEMA approves and encourages the use of electronic signatures on NFIP transactions. FEMA will not deny the legal effect, validity, or enforceability of
+As an agent, it's important to know that NFIP insurers are encouraged to use electronic signatures to streamline processes and enhance the customer experience. FEMA fully supports the use of electronic signatures and ensures they are legally valid, provided they meet certain criteria.
-a signature solely because it is in electronic form. Insurers should accept electronic signatures in accordance with their general business practices and applicable laws.
-Electronic signatures must comply with the following requirements.
+To comply with requirements, electronic signatures must:
-* The signer must use an acceptable electronic form of signature;
+* Be in an acceptable electronic format;
-* The electronic form of signature must be executed or adopted by a person with the intent to sign the electronic document;
+* Clearly indicate the signer's intent to sign the document;
-* The electronic form of signature must be attached to or associated with the electronic document being signed;
+* Be attached to or associated with the signed document;
-* There must be a means to identify and authenticate a particular person as the signer; and
+* Include a method to identify and authenticate the signer; and
-* There must be a means to preserve the integrity of the signed document.
+* Ensure the integrity of the signed document is preserved.
+Agents should verify that electronic signatures meet these standards and align with their insurer's policies and applicable laws.