Submit Change to NFIP Insured

Policy Guide

Standard Flood Insurance Policy

Applications

Equinox Procedure
Waiting Periods : Occupancy Foundations : Discounts

New Business

Elevation Certificates
Primary Residence
BRCV : Venting : Condos

Renewals

Equinox Procedure
Billing Changes

Changes

Equinox Procedures
Mortgagee : Insured
Transfer of Ownership
Coverage Limits

Cancellations

Equinox Procedure
Request Forms : Signatures
Reasons : Documents

This Equinox Procedure is for Agents. Find a complete list here.

This procedure provides agents with the steps to update the insured name on an NFIP policy. Changes to the insured name may be required due to legal name changes, property ownership transfers, or corrections to errors in the original application.

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Step 1: Find the Policy

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Step 2: Click "Check Out"

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Step 3: Find Billing Information

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Step 4: Update Billing Information

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Step 5: Complete the Update

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When to Use This Procedure

1. Legal Name Changes: Updates required due to marriage, divorce, or other legal name changes.
2. Property Ownership Changes: Reflects a new owner after a property sale, inheritance, or other transfer.
3. Administrative Corrections: Corrects typos or inaccurate information entered during the policy application process.

1. Verify Documentation

Before initiating a name change, ensure the policyholder provides the necessary supporting documents:

• Legal Name Changes: Court order, marriage certificate, or legal name change certificate.
• Ownership Changes: Proof of property transfer (e.g., deed, sales agreement).
• Corrections: Policyholder’s identification and documentation confirming the accurate name.

2. Confirm Eligibility

Check that:

• The policy is active and not pending cancellation.
• The insured's request complies with NFIP guidelines regarding changes to named insureds.

3. Access Policy Information

Log in to the policy management system and locate the policy using the:

• Policy number, or
• Insured property address.

4. Submit Change Request

Follow these steps to process the name change:

1. Navigate to the "Policy Endorsements" section.
2. Select "Change Named Insured" as the endorsement type.
3. Enter the updated insured name as reflected in the provided documentation.
4. Upload supporting documents into the policy record.

5. Confirm Changes with the Insured

Provide the policyholder with:

• A confirmation of the submitted change.
• An updated declarations page reflecting the new insured name.

6. Notify Stakeholders

If applicable, notify other stakeholders (e.g., mortgage lenders) of the insured name change.

Key Considerations

• Effective Date: Name changes take effect on the date the endorsement is processed. Ensure any waiting periods required by the NFIP are adhered to.
• Duplicate Coverage: Avoid creating duplicate policies by ensuring the updated name matches the existing insured property records.

This page is a rough draft and will need more work before it's finalized.

This page contains details about NFIP Policy Changes. Find more NFIP information in the How To Endorse section of the Flood Insurance Manual.