Submit Change to Mortgagee Clause: Difference between revisions
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|title = 1. Access the Policy Record | |title = 1. Access the Policy Record | ||
|content = | |content = | ||
Access the Policy Record | Access the Policy Record | ||
* | * Select "Check Out for Edit" in the upper right corner | ||
* The button should show "Check In" while making the changes | |||
}} | }} | ||
{{collapsible-section | {{collapsible-section | ||
|number = 2 | |number = 2 | ||
|title = 2. | |title = 2. Navigate to the Mortgagees Section | ||
|content = | |content = | ||
To quickly navigate to the Mortgagees section, go to the Policy Actions block | |||
* | * Choose Policy Changes | ||
* | * From the next menu, choose the Mortgagees option | ||
Otherwise, scroll down to the Mortgagees section manually | |||
Check to see if the mortgagee wants the policy to be billed to them (i.e. escrowed). | Check to see if the mortgagee wants the policy to be billed to them (i.e. escrowed). | ||
}} | }} | ||
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|title = 3. Enter the Requested Changes | |title = 3. Enter the Requested Changes | ||
|content = | |content = | ||
Update the mortgagee details as required | Update the mortgagee details as required | ||
{{collapsible-details | |||
|title = Add New Mortgagee | |||
|text = | |||
* Adding a new mortgagee or loan number | * Adding a new mortgagee or loan number | ||
* Updating contact details for an existing mortgagee | * Updating contact details for an existing mortgagee | ||
* Removing a mortgagee from the policy | * Removing a mortgagee from the policy | ||
Check to see if the mortgagee wants the policy to be billed to them (i.e. escrowed). | Check to see if the mortgagee wants the policy to be billed to them (i.e. escrowed). | ||
}} | |||
{{collapsible-details | |||
|title = Update Mortgagee Details | |||
|text = | |||
* Adding a new mortgagee or loan number | |||
* Updating contact details for an existing mortgagee | |||
* Removing a mortgagee from the policy | |||
}} | |||
{{collapsible-details | |||
|title = Remove Mortgagee | |||
|text = | |||
* Adding a new mortgagee or loan number | |||
* Updating contact details for an existing mortgagee | |||
* Removing a mortgagee from the policy | |||
}} | |||
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{{collapsible-section | {{collapsible-section | ||
Revision as of 14:40, 19 December 2024
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This Equinox Procedure is for Agents. Find a complete list here. |
This procedure explains how agents or insureds can request changes to the mortgagee clause on an NFIP policy using the Equinox platform. Changes to the mortgagee clause may include updating the mortgagee’s name, address, loan number or adding or removing a mortgagee. Incorrect mortgagee information is a common cause of claim payment delay.
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Procedural Steps
1. Access the Policy Record
Access the Policy Record
- Select "Check Out for Edit" in the upper right corner
- The button should show "Check In" while making the changes
To quickly navigate to the Mortgagees section, go to the Policy Actions block
- Choose Policy Changes
- From the next menu, choose the Mortgagees option
Otherwise, scroll down to the Mortgagees section manually
Check to see if the mortgagee wants the policy to be billed to them (i.e. escrowed).3. Enter the Requested Changes
Update the mortgagee details as required
Add New Mortgagee
{{{content}}}
Update Mortgagee Details
{{{content}}}
Remove Mortgagee
{{{content}}}
4. Review and Submit
Review the changes for accuracy and completeness before finalizing.
Additional Details
- NFIP Guidelines Reference: Guidance on mortgagee clause changes, including documentation and timeline requirements.
- Equinox Quick Guide: Instructions for submitting mortgagee clause changes in the platform.
- FAQs for Agents: Common questions about mortgagee clause changes (e.g., "What happens if the mortgagee details are incorrect on the policy?").
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This page may need to be edited based on suggestions or concerns. Read more in the Discussion page. |
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This page contains details about NFIP Policy Changes. |