Submit Change to Mortgagee Clause: Difference between revisions
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|title = Add New Mortgagee | |title = Add New Mortgagee | ||
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To add a mortgagee, follow these steps: | |||
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# Click the "Add Mortgagee" button | # Click the "Add Mortgagee" button | ||
# Enter the mortgagee information | # Enter the mortgagee information | ||
#* All starred content (seen below) must be entered for the "Add" button to activate | #* All starred content (seen below) must be entered for the "Add" button to activate | ||
#* {{img-proc-nofrm | #* Mortgagee Type will sort the mortgagee clause into the proper position | ||
# Once all details are entered, click the "Add" button (move to Step 4 below) | |||
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Revision as of 08:55, 20 December 2024
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This Equinox Procedure is for Agents. Find a complete list here. |
This procedure explains how agents can request changes to the mortgagee clause on an NFIP policy. A change in mortgagee will create a new Declarations Page. Incorrect mortgagee information is a common cause of claim payment delay.
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Procedural Steps
1. Check Out the Policy
Access the Policy Record
- To start the process, select "Check Out for Edit" in the upper right corner
- The button should show "Check In" while making the changes
To quickly navigate to the Mortgagees section, go to the Policy Actions block.
Otherwise, scroll down to the Mortgagees section manually.
- Choose Policy Changes
- From the next menu, choose the Mortgagees option
3. Make Changes
Enter the requested changes using the options below.
Add New Mortgagee
To add a mortgagee, follow these steps:
- Click the "Add Mortgagee" button
- Enter the mortgagee information
- All starred content (seen below) must be entered for the "Add" button to activate
- Mortgagee Type will sort the mortgagee clause into the proper position
- Once all details are entered, click the "Add" button (move to Step 4 below)
Update Mortgagee Details
To update a mortgagee, follow these steps:
- Adding a new mortgagee or loan number
- Updating contact details for an existing mortgagee
- Removing a mortgagee from the policy
Remove Mortgagee
To remove a mortgagee, follow these steps:
- Adding a new mortgagee or loan number
- Updating contact details for an existing mortgagee
- Removing a mortgagee from the policy
4. Review and Submit
Review the changes for accuracy and completeness before finalizing.
Scroll to the top of the page to enter the effective date.
- Backdating is not allowed.
- Enter today's date or a later effective date.
Once the effective date is entered, click the Issue button.
The system will process the change immediately. A Declarations page with the updated information will be available in the Documents section of the Policy Record.
- If the lender or insured needs an immediate copy, then one can be downloaded and emailed.
Additional Details
- NFIP Guidelines Reference: Guidance on mortgagee clause changes, including documentation and timeline requirements.
- Equinox Quick Guide: Instructions for submitting mortgagee clause changes in the platform.
- FAQs for Agents: Common questions about mortgagee clause changes (e.g., "What happens if the mortgagee details are incorrect on the policy?").
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This page may need to be edited based on suggestions or concerns. Read more in the Discussion page. |
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This page contains details about NFIP Policy Changes. |