This procedure explains how agents can submit a cancellation request for an NFIP policy.
This will not auto-issue and must be reviewed by Underwriting before it is cancelled.
Procedural Steps
1. Access Policy Record
Use the "Policy Changes" menu along the right side of the page.
Choose the appropriate qualifying reason from the dropdown list
The NFIP Cancellation Qualifying Reasons are listed from the top-down based on how common they are. For instance, most policies are cancelled after the sale of the building, which is at the top of the list.
The Reason Codes are used for reporting to FEMA
The cancellation effective date will change based on the Qualifying Reason
The Reason Code can be changed after submitting the request to Underwriting
3. Attach Supporting Documentation
Upload any required documentation, such as:
NFIP Cancellation/Nullification Request form signed by the policyholder
Proof of sale, duplicate coverage, or other applicable evidence
Verify that all uploaded files are properly labeled and linked to the policy record.
4. Review and Submit
* Review the entered information for accuracy and completeness.
Submit the cancellation request through the Equinox platform for processing.
This page may need to be edited based on suggestions or concerns. Read more in the Discussion page.
This page contains details about NFIP Cancellations. Find more in the How To Cancel section of the NFIP Flood Insurance Manual.
