Submit Change to NFIP Coverage

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit requests to change coverage amounts on an NFIP policy. Coverage changes include increases or decreases to building and contents coverage, as well as deductible changes. Supporting documentation may be required depending on the type of change.

Policy Changes require specific actions to meet federal guidelines

Coverage Change Types

Type	Waiting Period Rules	Required Documentation
Coverage Increase	Standard Waiting Period or Exception	None
Coverage Decrease	None; can be applied to inception	Proof of over-insurance (e.g., property appraisal) or documentation of building damage.
Deductible Increase	None	None
Deductible Decrease	Standard Waiting Period or Exception	Statement from lender rejecting deductible amount

Procedural Steps

1. Access Policy Record

An image showing the "Policy Changes" menu along the right side of the page. — Use the "Policy Changes" menu along the right side of the page.

Open the Policy Record to start

To quickly navigate to the Coverages and Deductibles section:

Find the Policy Actions block on the right
Choose Policy Changes
From the next menu, click the Coverages and Deductibles option

Otherwise, scroll down to the "Coverages, Deductibles and Discounts" section manually.

2. Edit Coverage

Use the Edit button (pencil icon) in the upper right of the Coverages and Deductibles section.

This will open the coverage fields for editing.

A large clock tower and other buildings line a great river. — Make adjustments to the coverage and deductibles as appropriate.

Make Changes to Coverage and Deductibles

Changes to coverage must follow NFIP guidelines for Effective Date calculation and documentation.

Refer to the boxes below to confirm proper calculation and required documents.

Coverage Change Rules

Coverage Increase

Required Documentation: Premium Payment

NFIP Effective Date Calculation rules apply to coverage increases that can alter the requested effective date.

Coverage Decrease

When coverage is reduced to zero, the corresponding deductible must be set to zero.

Coverage decreases can be made on upcoming renewals without the requirements needed for policy changes. [1]

Required Documentation: Building coverage: proof the building is over-insured, either through error or removal. [2]

Required Documentation: Duplicate RCBAP coverage: copy of the RCBAP declarations page.

Required Documentation: Contents coverage: proof the property was sold or removed. [3]

Required Documentation: Policyholder's signature [4]

If due to error, the decrease is effective at inception.
If due to damage or removal, it is effective the day after the event date. [5]
If due to duplicate RCBAP building coverage, it is effective the date the RCBAP coverage started. [6]

Deductible Increase

When coverage is increased from zero, a deductible must be chosen.

Deductible increases have no Waiting Period.

Deductible Decrease

Required Documentation: A lender's letter that requires a lower deductible [7]

Required Documentation: Premium Payment

NFIP Effective Date Calculation rules apply to coverage increases that can alter the requested effective date.

Coverage Combinations

Once all details are entered, click the "Save" button (move to Step 3 below).

3. Choose Effective Date

Choose the Waiting Period and select the appropriate Policy Change Effective Date.

Scroll to the top of the page to enter the effective date.

Choose the Waiting Period based on the scenarios identified in Section 3.
Enter the appropriate date based on Section 3.

The Coverage Change cannot be completed without choosing an effective date.

4. Review and Submit

Review the changes for accuracy and completeness before finalizing.

Once the effective date is entered, click the Issue button.

The "Abort" button will exit without saving any details.

Click the Issue button to finish the policy change.

The system will process the change immediately.

A Declarations page with the updated information will be available in the Documents section of the Policy Record.
If a Renewal Notice exists and the policy has not expired, then a new Renewal Notice will be sent.

This page contains details about NFIP Policy Changes.
Find more NFIP information in the How To Endorse section of the Flood Insurance Manual.