Submit NFIP Policy Transfer
Agents can request a transfer/rollover to move NFIP policies from one WYO carrier to another. This procedure outlines the steps agents must follow to submit a single-policy transfer or a book of business transfer.
Overview
transfer/rollover requests ensure policyholders maintain continuous coverage while transitioning to a new WYO carrier. Agents must provide accurate information and required documentation for the process to be completed successfully.
Key Steps
- Determine the Type of transfer/rollover
- Decide whether to request a single-policy transfer or a book of business transfer.
- Confirm that the affected policies are nearing their renewal date and eligible for transfer.
- Complete the transfer/rollover Request Form
- Fill out the required form provided by the new WYO carrier.
- Include:
- Policy numbers for all policies being transferred.
- Agent’s signed authorization to access the original carrier’s system.
- Contact details for follow-up, if necessary.
- Gather Required Documentation
- For single-policy transfers:
- Provide supporting documents such as proof of prior coverage or payment records, if required.
- For book of business transfers:
- Ensure the list of policy numbers is complete and accurate.
- For single-policy transfers:
- Submit the transfer/rollover Request
- Send the completed form and required documents to the new WYO carrier using the specified submission method (e.g., email, portal upload).
- Retain copies of the submission for your records.
- Follow Up with the New Carrier
- Monitor the status of the transfer/rollover request through the carrier’s system or by contacting their support team.
- Provide additional information or documentation promptly if requested.
Common Scenarios
- Missing Policy Numbers: Ensure the policy list for book of business transfers is accurate and complete before submission.
- Authorization Issues: Confirm the authorization form is signed and includes the correct credentials for accessing the original carrier’s system.
- Submission Errors: Check for carrier-specific requirements to avoid delays in processing the request.
References
- [Flood Insurance Manual: Renewals Section](URL: https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf)
- Carrier-Specific transfer/rollover Guidelines