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Announcements
October 2024: New resources added to this dummy article.
Upcoming: December training modules release.
Help Desk
The Help Desk will contain information about how to use this site and how to troubleshoot Equinox issues. The general information about this site will be kept in Help. Equinox issues will be listed with images and a link to an article in Help. Help will differ from the Playbook for each namespace (UW, Claims, Operations), as those will be procedural references for a specific audience.
Underwriting Hub
Introduction to NFIP Policy Processing
Discover the essentials of policy management.
Claims Hub
Introduction to NFIP Claims Processing
Discover the essentials of claims management.
Operations Hub
Introduction to NFIP Operations
Discover the essentials for WYO insurers.
External Resources