All public logs
Combined display of all available logs of Gulf States Flood Help. You can narrow down the view by selecting a log type, the username (case-sensitive), or the affected page (also case-sensitive).
- 14:44, 10 November 2024 WikiAdmin talk contribs created page UW talk:1211 (Created page with "==U1211A== <pre> Assignment: Explore Workspace Queues Objective: Given several scenarios, the trainee will explore how to manage workspace queues in the Equinox system. This assignment is designed to help the trainee understand queue organization, prioritization, and the workflow within the workspace. Scenario Introduction: • You will review scenarios where various tasks are managed in the workspace queues, including prioritizing and sorting cases. Each scenario prese...")
- 14:42, 10 November 2024 WikiAdmin talk contribs created page UW talk:1132 (Created page with "==U1132A== <pre> Assignment: Watch Decision Engine Video Objective: The trainee will watch a short video about how decision engines work in the context of NFIP policy processing. This video provides foundational knowledge of how decision engines automate certain decision-making processes. Instructions: 1. Watch the video in its entirety without interruptions. 2. Focus on understanding how the decision engine processes inputs and applies NFIP rules to streamline policy a...")
- 14:38, 10 November 2024 WikiAdmin talk contribs created page UW talk:1131 (Created page with "==U1131A== <pre> Assignment: Identify Equinox Status Messages Objective: The trainee will click through a presentation to learn about different status messages in the Equinox system, understanding what each message indicates and how it affects policy processing. Instructions: 1. Review each screen in the presentation, reading through the information carefully. 2. Click the “Next” button to proceed at your own pace. 3. Pause as needed to explore related resources or...")
- 14:37, 10 November 2024 WikiAdmin talk contribs created page UW talk:1122 (Created page with "==U1122A== <pre> Assignment: Identify Key Sections of the FIM Objective: The trainee will click through a presentation to learn about the primary sections of the Flood Insurance Manual (FIM), including how each section supports policy underwriting and servicing. Instructions: 1. Review each screen in the presentation, reading through the information carefully. 2. Click the “Next” button to proceed at your own pace. 3. Pause as needed to explore related resources or...")
- 14:34, 10 November 2024 WikiAdmin talk contribs created page UW talk:1121 (Created page with "<pre> Assignment: Identify Floodsmart Audiences Objective: The trainee will click through a presentation to learn about the different audiences served by Floodsmart, including their needs and the types of resources each group typically uses. Instructions: 1. Review each screen in the presentation, reading through the information carefully. 2. Click the “Next” button to proceed at your own pace. 3. Pause as needed to explore related resources or refer to other materi...")
- 14:32, 10 November 2024 WikiAdmin talk contribs created page UW talk:1111 (Created page with "stuff")
- 14:29, 10 November 2024 WikiAdmin talk contribs created page UW:1332 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Practice |course=Document Exceptions }} {{mainbox |color=grey |head=Lesson 1332 |content= '''<big>DEQ Vectors</big>'''<br /> This lesson introduces the trainee to the DEQ (Document Exception Queue) decision engine in the playbook. The trainee will use the decision engine to determine the necessary actions to work and file a document exception. '''Finish the assignment below to complete...")
- 14:25, 10 November 2024 WikiAdmin talk contribs created page UW:1331 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Practice |course=Document Exceptions }} {{mainbox |color=grey |head=Lesson 1331 |content= '''<big>DEQ Procedures</big>'''<br /> This lesson introduces the trainee to the procedures for managing entries in the Document Exception Queue (DEQ) within the Equinox platform. The trainee will explore how to identify document exceptions, the process for reviewing them, and the steps to resolve th...")
- 14:18, 10 November 2024 WikiAdmin talk contribs created page UW:1312 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Practice |course=FNOL }} {{mainbox |color=grey |head=Lesson 1312 |content= '''<big>Submit First Notice of Loss</big>'''<br /> This lesson introduces the trainee to the process of submitting the First Notice of Loss (FNOL) within the Equinox platform. The trainee will explore the steps involved in properly documenting and submitting FNOL information to initiate the claims process effectiv...")
- 14:12, 10 November 2024 WikiAdmin talk contribs created page UW:1311 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Practice |course=FNOL }} {{mainbox |color=grey |head=Lesson 1311 |content= '''<big>FNOL Phone Script</big>'''<br /> This lesson introduces the trainee to the FNOL (First Notice of Loss) phone script used during the claims process. The trainee will explore the key components of the script, including how to ask relevant questions, gather necessary information, and provide guidance to polic...")
- 13:33, 10 November 2024 WikiAdmin talk contribs created page UW:1252 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Basic Service }} {{mainbox |color=grey |head=Lesson 1252 |content= '''<big>System Emails</big>'''<br /> This lesson introduces the trainee to the email functionalities within Equinox. The trainee will explore how the system manages incoming email replies, as well as how to use pre-scripted email templates for outgoing emails. '''Finish the assignments below to complete t...")
- 13:27, 10 November 2024 WikiAdmin talk contribs created page UW:1251 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Policy Actions }} {{mainbox |color=grey |head=Lesson 1251 |content= '''<big>Take Payment</big>'''<br /> This lesson introduces the trainee to the process of taking payments. The trainee will find where to submit payments, the acceptable payment methods, and how to confirm if the payment was successful. '''Finish the assignments below to complete this lesson.''' }} {{assi...")
- 12:52, 10 November 2024 WikiAdmin talk contribs created page Template:Mainbox/orange (Created page with "{{Mainbox/render | outer_bg = #FFF4D6 | outer_line = #E2D2A9 | inner_bg = #FFE9AE | inner_line = #E9CD81 | head = {{{head}}} | content = {{{content}}} }}")
- 11:20, 10 November 2024 WikiAdmin talk contribs created page Category talk:UW Playbook (Created page with "To create new articles, substitute the UW:Playbook/(copyme) page; additional details are included in that article.")
- 11:09, 10 November 2024 WikiAdmin talk contribs created page Underwriting (Created page with "Placeholder for the definition of NFIP Underwriting and the skills needed for the role of NFIP Underwriter. Category:Underwriting")
- 10:57, 10 November 2024 WikiAdmin talk contribs created page Category:Flood Insurance Manual (Created page with "Category:Underwriting Category:UW Playbook")
- 10:55, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook/FIM/Waiting Periods (Created page with "{{safesubst:UW:Playbook/(copyme)}}")
- 10:53, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook/FIM (Created page with "{{safesubst:UW:Playbook/(copyme)}}")
- 10:46, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook/(copyme) (Created page with "This will be the formatted page that is substituted into a new UW Playbook article. Remove the <nowiki><nowiki></nowiki> tags from the Category name below. You may need to add additional categories based on the subject it represents. <nowiki>Category:UW Wiki Category:Underwriting</nowiki>")
- 10:31, 10 November 2024 WikiAdmin talk contribs created page Category:Underwriting (Created page with "Category:UW Playbook")
- 10:30, 10 November 2024 WikiAdmin talk contribs created page Category:Application (Created page with "Category:UW Playbook")
- 10:23, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook/APP/Functions (Created page with "Placeholder for the Application functions that are relevant for an underwriter, including verbiage to guide agents. Category:UW PlaybookCategory:Application")
- 10:20, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook/APP (Created page with "Placeholder for the subject "Application". This will get its own category and become the text for the category page.")
- 10:14, 10 November 2024 WikiAdmin talk contribs created page Category:UW Playbook (Created page with "The front page is UW:Playbook.")
- 09:47, 10 November 2024 WikiAdmin talk contribs created page UW:Playbook (Created page with "Placeholder for the Underwriter Playbook. * This page will list all other Playbook articles. * Substitution of a boilerplate template for Playbook article creation. * Page naming will follow this protocol: <pre>UW:Playbook/<Subject>/<Procedure></pre> *All pages will have a "UW:Playbook" category.")
- 14:57, 9 November 2024 WikiAdmin talk contribs created page UW:1232 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Policy Actions }} {{mainbox |color=grey |head=Lesson 1232 |content= '''<big>Policy Documents</big>'''<br /> This lesson introduces the trainee to where Equinox attaches or links documents to each policy. The trainee will explore how to locate these documents and identify the process for uploading new documents associated with specific policies. '''Finish the assignments...")
- 14:49, 9 November 2024 WikiAdmin talk contribs created page UW:1212 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Workspace }} {{mainbox |color=grey |head=Lesson 1212 |content= '''<big>Policy Screen</big>'''<br /> This lesson introduces the trainee to the Policy Screen used in the Equinox platform. The trainee will explore the features and functions of the Policy Screen, including how to view and find policy details effectively. '''Finish the assignment below to complete this lesson...")
- 14:43, 9 November 2024 WikiAdmin talk contribs created page UW:1231 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Policy Actions }} {{mainbox |color=grey |head=Lesson 1231 |content= '''<big>Policy Edits</big>'''<br /> This lesson introduces the trainee to the process of making edits to active NFIP flood insurance policies and guiding agents through simple policy actions. '''Finish the assignments below to complete this lesson.''' }} {{assignbox |num=1231A |title= Watch Policy Edits...")
- 14:37, 9 November 2024 WikiAdmin talk contribs created page UW:1211 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Equinox |course=Workspace }} {{mainbox |color=grey |head=Lesson 1211 |content= '''<big>Workspace Queues</big>'''<br /> This lesson introduces the trainee to the function of individual workspace queues. The trainee will explore what each queue contains and how it contributes to the flood insurance processing workflow. '''Finish the assignments below to complete this lesson.''' }} {{assig...")
- 14:24, 9 November 2024 WikiAdmin talk contribs created page UW:1132 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Resources |course=Playbook }} {{mainbox |color=grey |head=Lesson 1131 |content= '''<big>Procedural References</big>'''<br /> This lesson introduces the trainee to procedural references used in flood insurance processing. The trainee will explore how to access and apply internal and external procedural documents to ensure accurate policy processing and compliance. '''Finish the assignmen...")
- 14:15, 9 November 2024 WikiAdmin talk contribs created page UW:1131 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Resources |course=Playbook }} {{mainbox |color=grey |head=Lesson 1131 |content= '''<big>Procedural References</big>'''<br /> This lesson introduces the trainee to procedural references used in flood insurance processing. The trainee will explore how to access and apply internal and external procedural documents to ensure accurate policy processing and compliance. '''Finish the assignmen...")
- 14:10, 9 November 2024 WikiAdmin talk contribs created page UW:1122 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Resources |course=NFIP Publications }} {{mainbox |color=grey |head=Lesson 1122 |content= '''<big>Flood Insurance Manual</big>'''<br /> This lesson introduces the trainee to the Flood Insurance Manual, a critical resource for NFIP flood insurance guidelines. The trainee will explore how to navigate the manual, locate key sections, and use it as a reference for underwriting and policy mana...")
- 13:58, 9 November 2024 WikiAdmin talk contribs created page File:Basic presentation.pdf
- 13:58, 9 November 2024 WikiAdmin talk contribs uploaded File:Basic presentation.pdf
- 13:13, 9 November 2024 WikiAdmin talk contribs created page Template:Lesson-nav-bottom (Created page with "<div style="background-color: #FAFAFA; border: 1px solid #BDBDBD; padding: 0.4em; margin-bottom: 1.2em;">Previous lesson: '''''{{{previous|None}}}'''''<br /> Next lesson: '''{{{next|1121 - Floodsmart}}}'''<br /> Domain Page: '''{{{domain|UW:Essentials (UW1)}}}''' </div>")
- 13:06, 9 November 2024 WikiAdmin talk contribs created page UW:1121 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Resources |course=NFIP Publications }} {{mainbox |color=grey |head=Lesson 1121 |content= '''<big>Floodsmart</big>'''<br /> This lesson introduces the trainee to Floodsmart.gov, a key resource for flood insurance information. The trainee will explore the website, identify how agents use the site differently than the general populace, and find which resources are best suited to help each t...")
- 12:21, 9 November 2024 WikiAdmin talk contribs deleted page UW:UW4 Advanced Processes (content was: "#REDIRECT UW:Advanced Processes (UW4)", and the only contributor was "WikiAdmin" (talk))
- 12:21, 9 November 2024 WikiAdmin talk contribs deleted page UW:UW3 Basic Processes (content was: "#REDIRECT UW:Basic Processes (UW3)", and the only contributor was "WikiAdmin" (talk))
- 12:21, 9 November 2024 WikiAdmin talk contribs deleted page UW:UW2 Fundamentals (content was: "#REDIRECT UW:Fundamentals (UW2)", and the only contributor was "WikiAdmin" (talk))
- 12:21, 9 November 2024 WikiAdmin talk contribs deleted page UW:UW1 Essentials (content was: "#REDIRECT UW:Essentials (UW1)", and the only contributor was "WikiAdmin" (talk))
- 12:17, 9 November 2024 WikiAdmin talk contribs deleted page UW:130-Essentials Practice (content was: "Category:Underwriting Category:Curriculum {{uwhubnav}} {{mainbox |color=blue |head=Subject: Essentials Practice |content= {{subjectbox |domain=UW1 |number=UW130 |time=90 |desc= Essentials Practice focuses on practical exercises and simulations that involve two specific activities: initiating First Notice of Loss (FNOL) and processing entries from the Document Exc...", and the only contributor was "WikiAdmin" (talk))
- 12:16, 9 November 2024 WikiAdmin talk contribs deleted page UW:120-Equinox (content was: "Category:Underwriting Category:Curriculum {{uwhubnav}} {{mainbox |color=blue |head=Subject: Equinox |content= {{subjectbox |domain=UW1 |number=UW120 |time=90 |desc= Equinox is a proprietary cloud computing software used to process NFIP flood insurance policies. This subject focuses on the software’s structure and function. }} }} {{headerbox|title=Required Cours...", and the only contributor was "WikiAdmin" (talk))
- 12:16, 9 November 2024 WikiAdmin talk contribs deleted page UW:112-NFIP Publications (content was: "Category:Underwriting Category:Curriculum bread > crumb > trail {| class="wikitable" |'''Domain''' |UW1: Essentials |- |'''Subject''' |Resources |- |'''Time''' |10 minutes |} = Course: UW-111 = '''Course Name:''' Wiki '''Course Description:''' This course prepares the trainee to use a documentation site that contains this curriculum by nav...", and the only contributor was "WikiAdmin" (talk))
- 12:16, 9 November 2024 WikiAdmin talk contribs deleted page UW:111-Wiki (content was: "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Resources }} {{mainbox |head=Course: Wiki |content= This course prepares the trainee to use a documentation site that contains this curriculum by navigating it effectively. The curriculum can be adapted to various documentation platforms. '''Complete the assignment...", and the only contributor was "WikiAdmin" (talk))
- 12:16, 9 November 2024 WikiAdmin talk contribs deleted page UW:110 - Resources (content was: "#REDIRECT UW:110-Resources", and the only contributor was "WikiAdmin" (talk))
- 12:15, 9 November 2024 WikiAdmin talk contribs deleted page UW:110-Resources
- 12:14, 9 November 2024 WikiAdmin talk contribs deleted page 111-Wiki
- 11:09, 9 November 2024 WikiAdmin talk contribs created page UW:1111 (Created page with "{{coursenav |hub=UW:Hub |domain=UW1:Essentials |subject=Resources }} {{mainbox |head=Course: Wiki |content= This course prepares the trainee to use a documentation site that contains this curriculum by navigating it effectively. The curriculum can be adapted to various documentation platforms. '''Complete the assignment in the lesson below to complete this course.''' }} {{headerbox|title=Required Lesson}} == Lesson 1111...")
- 08:50, 9 November 2024 WikiAdmin talk contribs created page Template:Cls-content (Created page with "class="mw-collapsible-content")
- 08:50, 9 November 2024 WikiAdmin talk contribs created page Template:Cls-head (Created page with "class="mw-collapsible"")