Pay NFIP Policy Change

This Equinox Procedure is for Agents. Find a complete list here.

This procedure explains how agents can submit premium payments for an NFIP Policy Change.

Procedural Steps

1. Submit Policy Change

Create a Policy Change for an NFIP Policy.

The top of the screen will show a "Balance Due" when premium must be collected.

The policy can be found later in the Pending Transactions queue.
A "Pending Change" and "Pending Payment" flag will be shown in the policy listing.

The "Pending Transactions" queue will show policies with "Pending Change" and "Pending Payment" flags.

2. "Make Payment" Button

* Navigate to the "Policy Actions" menu and select "Submit Payment."

Review the pre-filled details, including:

 * Policy number
 * Premium amount

* Payment due date

3. Follow-up

* Provide payment information, such as:

 * Credit card details
 * Bank routing and account numbers

Confirm the payment amount matches the premium due.

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