Equinox

This page is a rough draft and will need more work before it's finalized.

Equinox Overview

Equinox (EQ) is a P&C and Flood insurance policy and claims management system. All policy lifecycle functions are performed on one fully integrated, cloud-based platform. The platform supports both agency and consumer direct sales/service models.  

Key Integrated Processes  

1. Online Quotes
2. Online Applications
3. Complete Underwriting Virtual Back Office (VBO)
4. Electronic and printed document management and distribution (dec pages, billings, EOB, etc.)
5. Real time policy Issuance
6. Real time policy maintenance (endorsements, renewals, etc.)
7. Premium collection (mortgage company and insured paper check collection, electronic payments (ach, credit card, wire.), etc.)
8. Full Claims processing VBO, including reporting/FNOL, Adjuster assignment, Reserve setting and adjustments, and reporting.
9. Automated outgoing payments (policy refunds, claims payments, adjuster payments)
10. Operational and financial reporting (written premium reports, accounts receivable reports, claims payments and reserve reports, claims outstanding, policy and premiums in force, etc.)

Flood Insurance

• Create NFIP Application
• Make Policy Changes
• Equinox Policy Documents
• Make Payments
• Submit FNOL
• Cancel NFIP Policy
• Policy Screen

Workspace

• Agency Workspace
• Policy Reports
• Accounting