Submit NFIP Policy Transfer

Policy Guide

Standard Flood Insurance Policy

Applications

Equinox Procedure
Waiting Periods : Occupancy Foundations : Discounts

New Business

Elevation Certificates
Primary Residence
BRCV : Venting : Condos

Renewals

Equinox Procedure
Billing Changes

Changes

Equinox Procedures
Mortgagee : Insured
Transfer of Ownership
Coverage Limits

Cancellations

Equinox Procedure
Request Forms : Signatures
Reasons : Documents

This Equinox Procedure is for Agents. Find a complete list here.

Agents can request a transfer/rollover to move NFIP policies from one WYO carrier to another. This procedure outlines the steps agents must follow to submit a single-policy transfer or a book of business transfer. Transfer/rollover requests ensure policyholders maintain continuous coverage while transitioning to a new WYO carrier.

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Step 1: Find the Policy

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Step 2: Click "Check Out"

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Step 3: Find Billing Information

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Step 4: Update Billing Information

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Step 5: Complete the Update

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Key Steps

1. Determine the Type of transfer/rollover
   1. Decide whether to request a single-policy transfer or a book of business transfer.
   2. Confirm that the affected policies are nearing their renewal date and eligible for transfer.

1. Complete the transfer/rollover Request Form
   1. Fill out the required form provided by the new WYO carrier.
   2. Include:
      1. Policy numbers for all policies being transferred.
      2. Agent’s signed authorization to access the original carrier’s system.
      3. Contact details for follow-up, if necessary.

1. Gather Required Documentation
   1. For single-policy transfers:
      1. Provide supporting documents such as proof of prior coverage or payment records, if required.
   2. For book of business transfers:
      1. Ensure the list of policy numbers is complete and accurate.

1. Submit the transfer/rollover Request
   1. Send the completed form and required documents to the new WYO carrier using the specified submission method (e.g., email, portal upload).
   2. Retain copies of the submission for your records.

1. Follow Up with the New Carrier
   1. Monitor the status of the transfer/rollover request through the carrier’s system or by contacting their support team.
   2. Provide additional information or documentation promptly if requested.

Common Scenarios

• Missing Policy Numbers: Ensure the policy list for book of business transfers is accurate and complete before submission.
• Authorization Issues: Confirm the authorization form is signed and includes the correct credentials for accessing the original carrier’s system.
• Submission Errors: Check for carrier-specific requirements to avoid delays in processing the request.

References

• [Flood Insurance Manual: Renewals Section](URL: https://www.fema.gov/sites/default/files/documents/fema_nfip_flood-insurance-manual_042024.pdf)
• Carrier-Specific transfer/rollover Guidelines

Related Procedures

• Create transfer/rollover - Single Policy
• Create transfer/rollover - Book of Business
• Review NFIP Renewal

This page is a rough draft and will need more work before it's finalized.